OneAgent Windows Package Installation

Installing on Windows

Installation Steps

Follow these steps to install the OneAgent package on Windows systems:

1. Download the Package

   • Visit the portal https://console.blusapphire.com and download the OneAgent Windows Installation package.

   
2. Extract the Package

• Locate the downloaded file(oneagent_installer.zip) and extract its contents to the desired location on your system.

• Open the extracted folder.

1. Run the Installer

• Double-click OneAgent_Installer.exe to start the installation process.

• Microsoft Defender SmartScreen may prompt below window. Click on More info.

• Click on Run anyway button.

• When the installation window appears, click Install.

• If any issues occur, an error dialog box will appear at this stage.

• Once the installation is complete, click Finish to exit the installer.

1. Verify the Installation

• Open Services Manager by pressing Win + R, typing services.msc, and pressing Enter.

• In the Services list, confirm that the following services are running:

  • OneAgent Service

  • OneAgent Support Service

Uninstallation Steps

• Press Win + R , type control, and press Enter to open the Control Panel.

• Under Programs category, click on uninstall a program

• Locate OneAgent in the list of installed programs.

• Select it and click Uninstall.