# OneAgent Windows Package Installation

## Installation Steps

Follow these steps to install the OneAgent package on Windows systems:

1. **Download the Package**

   * Visit the portal <https://console.blusapphire.com> and download the OneAgent Windows Installation package.

   <figure><img src="/files/WvyusAkW8Dcak8YeE84I" alt=""><figcaption></figcaption></figure>
2. **Extract the Package**

* Locate the downloaded file(oneagent\_installer.zip) and extract its contents to the desired location on your system.

<figure><img src="/files/0XVGzFUOcE272AQrIeDn" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="/files/ocJ397kDcJnpZYHfmceI" alt="" width="563"><figcaption></figcaption></figure>

* Open the extracted folder.

<figure><img src="/files/wDud0df5DNGIM9hsKNcm" alt="" width="563"><figcaption></figcaption></figure>

3. **Run the Installer**

* Double-click OneAgent\_Installer.exe to start the installation process.
* Microsoft Defender SmartScreen may prompt below window. Click on **More info**.

<figure><img src="/files/zs22rRfNzo9NWL1Ib20R" alt="" width="563"><figcaption></figcaption></figure>

* Click on **Run anyway** button.

<figure><img src="/files/FH1nMHQSzkk94ilWzhYc" alt="" width="563"><figcaption></figcaption></figure>

* When the installation window appears, click **Install**.

<figure><img src="/files/UGacFXJ83HapJJUfb4M9" alt="" width="563"><figcaption></figcaption></figure>

* If any issues occur, an error dialog box will appear at this stage.

<div align="center"><figure><img src="/files/FKVIjV5HNGHkp2WpIDLn" alt="" width="563"><figcaption></figcaption></figure></div>

* Once the installation is complete, click Finish to exit the installer.

<div align="center"><figure><img src="/files/ajLGnHNeqvPJv8TlKgov" alt="" width="563"><figcaption></figcaption></figure></div>

4. &#x20;**Verify the Installation**

* Open Services Manager by pressing  `Win + R`, typing **services.msc**, and pressing Enter.

<div align="center"><figure><img src="/files/31G20kDAjKY84du1JFhn" alt="" width="560"><figcaption></figcaption></figure></div>

* In the Services list, confirm that the following services are running:
  * OneAgent Service
  * OneAgent Support Service

<div align="center"><figure><img src="/files/Dnj9QdtxdPInbpPAlOOn" alt="" width="563"><figcaption></figcaption></figure></div>

## Uninstallation Steps

* Press  `Win + R` , type **control**, and press **Enter** to open the **Control Panel.**

<div align="center"><figure><img src="/files/XlrZZl28hXkUabjIEkC2" alt="" width="563"><figcaption></figcaption></figure></div>

* Under **Programs** category, click on **uninstall a program**

<div align="center"><figure><img src="/files/WjuM8fV6d4IsFoKDVsLv" alt="" width="563"><figcaption></figcaption></figure></div>

* Locate OneAgent in the list of installed programs.
* Select it and click Uninstall.

<div align="center"><figure><img src="/files/1OnsJ4OdI9GXkNvoixJV" alt="" width="563"><figcaption></figcaption></figure></div>


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