OneAgent Windows Package Installation

Installing on Windows

Installation Steps

Follow these steps to install the OneAgent package on Windows systems:

  1. Download the Package

    • Visit the portal https://console.blusapphire.com and download the OneAgent Windows Installation package.

  2. Extract the Package

  • Locate the downloaded file(oneagent_package.zip) and extract its contents to the desired location on your system.

  • Open the extracted folder.

  1. Run the Installer

  • Double-click OneAgent_Installer.exe to start the installation process.

  • When the installation window appears, click Next.

  • The OneAgent component will be selected for installation on the endpoint. Click Install.

  • Click Next to proceed. If any issues occur, an error dialog box will appear at this stage.

  • Once the installation is complete, click Finish to exit the installer.

  1. Verify the Installation

  • Open Services Manager by pressing Win + R, typing services.msc, and pressing Enter.

  • In the Services list, confirm that the following services are running:

    • OneAgent Service

    • OneAgent Support Service

Uninstallation Steps

  • Press Win + R , type control, and press Enter to open the Control Panel.

  • Under Programs category, click on uninstall a program

  • Locate OneAgent in the list of installed programs.

  • Select it and click Uninstall.

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