> For the complete documentation index, see [llms.txt](https://docs.blusapphire.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.blusapphire.io/older-releases/customer-self-service-portal/windows-package-installation.md).

# Windows Package Installation

### Installation Steps

Follow these steps to install the BluLogShipper package on Windows systems:

1. **Download the Package**

   * Visit the portal <https://console.blusapphire.com> and download the BluLogShipper Windows package.

   <figure><img src="/files/9xxl671OzRP3qVqaxYK2" alt=""><figcaption></figcaption></figure>
2. **Extract the Package**

   * Locate the downloaded file and extract its contents to the desired location on your system.

   <figure><img src="/files/4dBdQYymDgWEneXndSoz" alt=""><figcaption></figcaption></figure>
3. **Open Command Prompt**
   * Open **Command Prompt** with administrative privileges:

     * Click the **Start** menu, type `cmd`, and right-click **Command Prompt**.
     * Select **Run as Administrator**.

     <figure><img src="/files/AgE3u3Tu6DbQFPn9DYUs" alt=""><figcaption></figcaption></figure>
4. **Navigate to the Package Directory**

   * Use the `cd` command in Command Prompt to navigate to the directory where the package was extracted.
   * Example:

     ```cmd
     cd C:\path\to\extracted\package
     ```

   <figure><img src="/files/K2DJsq8VB0JkeJB5FVId" alt=""><figcaption></figcaption></figure>
5. **Run the Installer Script**

   * Execute the batch script with administrative privileges:
   * ```
     install.bat
     ```

   <figure><img src="/files/wAdmrRaufLMLMBFH5FSe" alt=""><figcaption></figcaption></figure>
6. **Verify the Installation**
   * To confirm the package is installed correctly, verify that the `blulogshipper` service is running by checking its status in **services.msc**

<figure><img src="/files/1OFZSj6AaI57E9quqFJw" alt="" width="375"><figcaption></figcaption></figure>

### Uninstallation Steps

1. Press `Win + R`, type `control`, press Enter, then go to **"Programs and Features"**.
2. Select "BluLogShipper", click **"Uninstall"**, and follow the prompts.

{% embed url="<https://youtu.be/jopk3-BuVGw>" %}