Executive Summary
This document presents five comprehensive use cases that demonstrate how BluSapphire's security solutions—OnePlatform, DataStreamer, and AR2—address challenges facing organizations and Managed Security Service Providers (MSSPs). These use cases illustrate replacing aging security infrastructure, reducing costs, eliminating vendor lock-in, and improving ROI of security operations.
The five use cases covered in this document are:
Using OnePlatform to Replace Existing SIEM for MSSPs
Using DataStreamer and OnePlatform to Augment Existing SIEM
Using DataStreamer to Streamline Log Ingestion and Gain Visibility
Replacing Aging QRadar On-Prem Installations
MSSPs Adopting AR2 to Improve ROI in Security Operations
In the rapidly evolving landscape of cybersecurity, Managed Security Service Providers (MSSPs) rely on the power and efficiency of their SIEM platform. Many traditional SIEM solutions are complex, expensive to scale, and struggle to provide real-time visibility and actionable intelligence. This use case outlines replacing existing SIEM solutions with BluSapphire OnePlatform, a cloud-native, unified security operations platform.
The Problem with Traditional SIEMs for MSSPs
Traditional SIEMs present multiple challenges for MSSPs:
High Total Cost of Ownership (TCO): licensing often based on data ingestion (EPS or GB/day), plus infrastructure costs.
Complexity and Management Overhead: require dedicated experts for deployment, tuning, and maintenance.
Scalability Challenges: performance degradation as data and client base grow.
Limited Visibility and Context: difficulty ingesting and correlating cloud, SaaS, OT/ICS, and other sources.
Alert Fatigue and Slow Response Times: high volume of alerts and false positives overload analysts.
BluSapphire OnePlatform is a cloud-native security operations platform addressing the above challenges:
OnePlatform combines SIEM, SOAR, NDR, and EDR to provide a comprehensive view across network, endpoint, cloud, and hybrid environments.
Cost-Effective and Predictable Pricing
Pricing is not based on ingestion volume, enabling predictable costs and easier scaling. Cloud-native architecture removes the need for expensive on-prem hardware.
Designed to scale on demand, preserving performance as MSSPs grow their client base.
Automation and Orchestration with SOAR
Built-in SOAR automates alert triage, enrichment, and response, freeing analysts for higher-value work and reducing response times.
Advanced Threat Detection and Response
Leverages machine learning, behavioral analytics, and threat intelligence alongside NDR and EDR for deep visibility and automated containment.
Multi-Tenancy and Client Management
Multi-tenant architecture manages multiple clients from one console with logical data separation, customizable dashboards, reports, and alerts.
Business Benefits for MSSPs
Improved Profitability: lower costs and reduced management overhead.
Enhanced Customer Retention: better detection/response improves client satisfaction.
Competitive Advantage: differentiated, efficient, and effective service offering.
Future-Proofing: cloud-native platform continuously updated with new features.
BluSapphire OnePlatform is a compelling alternative for MSSPs replacing legacy SIEMs. Its unified capabilities, predictable pricing, scalability, and automation help MSSPs improve security operations, profitability, and client satisfaction.
SIEMs are central to security operations but face a data deluge from cloud, IoT, and digital transformation. This increases ingestion costs and vendor lock-in. Augmenting an existing SIEM with BluSapphire DataStreamer and OnePlatform reduces data sent to legacy SIEMs while providing flexible, scalable log management.
The SIEM Hostage Situation: A Vicious Cycle of Cost and Complexity
Key issues with traditional SIEMs:
Runaway Costs: pay-per-ingestion models lead to unpredictable/exorbitant fees.
Vendor Lock-In: proprietary formats make migration difficult/expensive.
Data Silos and Lack of Ownership: data stored in vendor formats/cloud limits usage.
Inflexibility and Lack of Innovation: slow vendor innovation and poor integration.
The BluSapphire Solution: A Path to Data Independence
Combine DataStreamer and OnePlatform to augment rather than rip-and-replace legacy SIEMs.
BluSapphire DataStreamer: Intelligent Log Filtering and Forwarding
Filter out low-value data (informational/debug) before sending to legacy SIEM.
Forward high-value security data (auth logs, firewall logs, IDS alerts) to the SIEM.
Route data to multiple destinations (legacy SIEM, data lake, cloud storage, OnePlatform).
Cost-Effective, Long-Term Storage: not charged per ingestion; data remains online and accessible.
Open Data Formats: stores data in JSON/open formats to avoid vendor lock-in and enable broader analysis.
Powerful Search and Analytics: robust query and UI for finding and investigating incidents.
Unified Platform for Security Operations: includes SOAR, NDR, EDR besides log management.
A Real-World Scenario: Augmenting a Legacy SIEM
A financial services organization reduces its legacy SIEM ingestion by up to 80% using DataStreamer to filter low-value logs and forwards critical logs to the SIEM while storing remaining data in OnePlatform. Benefits include:
Reduced Costs: significant licensing savings.
Improved Performance: fewer false positives and better SIEM performance.
Data Independence: full copy of logs in open format on OnePlatform.
Enhanced Security Posture: modern analytics and broader capabilities.
DataStreamer + OnePlatform provides a way out of the SIEM hostage situation: reduce costs, eliminate vendor lock-in, and gain a flexible, scalable log management architecture without immediately ripping out existing SIEM investments.
Use Case 3: Gaining Visibility and Control over Log Ingestion with BluSapphire DataStreamer
Log data is essential to security operations, but collection and forwarding pipelines are often opaque. Replacing a patchwork of forwarders with BluSapphire DataStreamer gives visibility and control over log ingestion, reducing data loss and security gaps.
The Black Box Problem: A Lack of Visibility and Control
Problems with fragmented log pipelines:
Data Loss and Integrity Issues: uncertain that all logs are collected and transmitted correctly.
Security Gaps: undetected stoppage of critical log sources.
Troubleshooting Challenges: difficult root-cause identification and long resolution times.
Inability to Adapt to Change: dynamic environments require flexible ingestion pipelines.
The BluSapphire DataStreamer Solution: A Window into the Log Ingestion Pipeline
DataStreamer provides a unified, transparent pipeline:
Unified Data Collection
Collects logs from OS, applications, network devices, cloud services, and more; supports many formats and protocols.
Real-Time Visibility and Monitoring
Graphical UI shows data flows, metrics, and alerts for pipeline health.
Data Processing and Enrichment
Parses, normalizes, and enriches logs (geolocation, threat intelligence) in transit.
Intelligent Routing and Filtering
Routes high-value data to SIEMs and low-value data to long-term storage (e.g., OnePlatform).
Centralized Management and Control
Single console to configure sources, flows, processing, and monitoring.
A Real-World Scenario: From Black Box to Glass Box
A retail organization replaces disparate forwarders with DataStreamer agents and central instance. Defining flows and monitoring pipeline health yields:
Improved Visibility: complete view of log flows.
Reduced Data Loss: real-time alerts on pipeline issues.
Enhanced Security Posture: confidence in data collection and delivery.
Improved Efficiency: single point of management reduces operational overhead.
DataStreamer converts opaque log pipelines into transparent, controllable systems, improving security posture, reducing loss, and simplifying operations.
Use Case 4: Replacing Aging QRadar On-Prem Installations with BluSapphire DataStreamer and OnePlatform
Many organizations still rely on IBM QRadar on-prem deployments, which face limits in the cloud era. BluSapphire DataStreamer and OnePlatform offer a cloud-native alternative to modernize security operations and reduce TCO.
The Pains of an Aging QRadar On-Premise Deployment
Key challenges:
Architectural Rigidity and Complexity: scaling requires hardware procurement and complex configuration.
Spiraling TCO: licensing, hardware, maintenance, and specialized personnel costs.
The Cloud Conundrum: poor native fit for cloud environments leading to visibility gaps.
The Data Hostage Situation: proprietary formats hinder migration.
Innovation Stagnation: lagging detection of emerging threats.
The BluSapphire Solution: A Modern, Cloud-Native Alternative
BluSapphire combines OnePlatform and DataStreamer:
Cloud-Native Architecture: eliminates on-prem hardware and management overhead.
Predictable and Cost-Effective Pricing: not tied to ingestion volume.
Unified Visibility: single view across on-premise, cloud, and hybrid.
Open Data Formats: data ownership and portability via JSON/open formats.
BluSapphire DataStreamer: The Bridge to a Modern SIEM
Phased Migration: send a subset of logs to OnePlatform while continuing QRadar.
Dual Forwarding: forward logs to both QRadar and OnePlatform to avoid visibility gaps.
Data Transformation: convert QRadar formats to open formats for OnePlatform.
A Real-World Scenario: A Seamless Transition from QRadar to BluSapphire
A healthcare organization uses DataStreamer to phase migration from QRadar to OnePlatform:
Phase 1: forward subset (e.g., cloud logs) to OnePlatform.
Phase 2: dual forward all logs to compare platforms and automate tasks via SOAR.
Phase 3: decommission QRadar and fully adopt OnePlatform.
Benefits:
Unified view across environments.
Automation frees analysts for strategic work.
Replacing QRadar on-prem with BluSapphire modernizes security operations, reduces costs, and provides cloud-native agility and future-proofing.
Use Case 5: MSSPs Adopt AR2 to Augment and Improve ROI in Security Operations
MSSPs must deliver effective, scalable security services while managing costs. High alert volumes and analyst burnout make automation essential. BluSapphire AR2 is an AI-powered virtual analyst that autonomously investigates and responds to alerts, improving ROI.
The MSSP Challenge: Drowning in a Sea of Alerts
Key issues:
Alert Fatigue and Analyst Burnout: high volumes and false positives.
Slow Response Times: manual investigations are time-consuming.
High Operational Costs: hiring and retaining analysts is expensive.
Scalability Limitations: growth increases alert volumes beyond human capacity.
The BluSapphire AR2 Solution: An AI-Powered Analyst for Every SOC
AR2 augments human analysts with autonomous investigation and response:
Autonomous Alert Investigation
Investigates alerts from SIEMs, EDRs, NDRs using ML, NLP, and threat intelligence to enrich and contextualize alerts.
Can isolate endpoints, block IPs, disable accounts, and escalate to humans when needed.
Continuous Learning and Improvement
Learns from investigations and human feedback to improve accuracy over time.
Seamless Integration
Integrates with existing SIEMs, EDRs, NDRs, ticketing, and threat intel platforms.
A Real-World Scenario: A Market SOC with 300+ Customers
A large MSSP integrates AR2 with its SIEM. In the first month, AR2 handles 82% of tickets autonomously, which leads to:
Reduced analyst workload and burnout.
Faster response times and improved client outcomes.
Cost savings from reduced reliance on L1/L2 headcount.
Improved morale and ability to focus on advanced tasks.
The ROI of AR2: A Clear and Compelling Business Case
Adopting AR2 enables MSSPs to:
Reduce Operational Costs: lower headcount requirements and faster handling.
Improve Operational Efficiency: automate mundane investigations.
Enhance Customer Satisfaction: faster and more consistent responses.
Gain Competitive Advantage: superior service offering and scalability.
AR2 transforms MSSP operations by automating investigations and responses, improving efficiency, reducing costs, and enabling higher-value security services.
These five use cases demonstrate how BluSapphire OnePlatform, DataStreamer, and AR2 help organizations and MSSPs replace or augment legacy SIEMs, gain control over log pipelines, transition from aging on-prem deployments, and dramatically improve ROI through AI-driven automation. By adopting these solutions, organizations can build more agile, scalable, and effective security operations to meet the modern threat landscape.
